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Reliability Models of Complex Systems for Robots and Automation

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Effecting a Quality Change

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The Quality Audit for ISO 9001:2000

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Since the publication of the first edition of this book in 2000 the revised ISO 9001 standard has been implemented and is being used widely. While the..

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Six Sigma in HR Transformation

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Mircea Albeanu and Ian Hunter explain some of the basic concepts to show how applying Six Sigma tools and methodologies can be used to manage the prac..

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Enterprise Growth Strategy

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Even during economic downturns businesses have to grow to survive and compete in domestic and international markets. There is always a need to plan fo..

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Managing Quality

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to un..

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Total Quality Management: A pictorial guide for managers

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Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associat..

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Benchmarking for Best Practice

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Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implem..

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Pocket Guide to TQM

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Effective Management of Benchmarking Projects

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Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects. Effective Management of Benchmarking Proje..

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Quality Assurance and the Law

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Over the last 25 years there has been a considerable increase in the awareness of quality related issues. In the world of business and commerce, this ..

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