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How to Measure Customer Satisfaction

How to Measure Customer Satisfaction
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How to Measure Customer Satisfaction
Written by three leading practitioners, this is a practical guide to running an effective customer satisfaction measurement programme. The book also covers ways of gaining understanding and ownership of the CSM programme throughout the organisation.

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  • Publisher: Routledge
  • Publication Place: UK
  • Publication Year: 2017-08-11
  • Language: English
  • Number of Pages: 160
  • Edition: 2
  • Seller: BestBookBuddies  
  • Category: RAPS
  • Stock: 9999
  • Model: Stock
  • Weight: 0.30kg
  • SKU: Stock
  • ISBN: 9781138407855
  • Sold By: taylorandfrancis
  • Contact Seller
  • ₹11,016.00
    ₹13,770.00
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