Quality Control & Reliability

This book shows how to implement a global quality management system (GQMS) to achieve world-class business excellence. It illustrates the business excellence pyramid with the foundation of management systems at the system level, Lean System at the operational level, Six Sigma methodology at the tact..

This book is geared toward Lean and Six Sigma professionals who know that a rigid, highly prescriptive, and "instant" change management program is destined to fail. It is authored by a business executive and certified lean six sigma black belt - most others are written by consultants, professor, or ..

This book is geared toward Lean and Six Sigma professionals who know that a rigid, highly prescriptive, and "instant" change management program is destined to fail. It is authored by a business executive and certified lean six sigma black belt - most others are written by consultants, professor, or ..

Enterprise, Entrepreneurship and Innovation provides readers with an accessible and readable introduction to the various dimensions of entrepreneurship and market innovation. It has a clear structure that is easy for the reader to follow and it focuses on enterprising behaviour. _x005F_x000D_Helpful..

The Quality Improvement Field Guide..

This book follows the story of two companies—one that measures in great detail, yet its overall goals and objectives are not being achieved. While the other uses a much simpler, yet effective measurement structure that integrates cultural acceptance, individual performance, and team performance with..

In a well-organized and user-friendly style, this book delineates the steps required for identifying, studying, correcting, and avoiding problems and mistakes in the workplace. It offers an effective and integrated approach to the root cause identification and problem solving process. Because poor i..

What drives or delivers engaged people? Employers need to focus on creating the right conditions. Employers can't impose engagement: people need to choose to engage themselves. In The Velvet Revolution at Work, the follow-up to his best-selling The CEO: Chief Engagement Officer, John Smythe explains..

The ever-present threat of terrorism and the growing human-rights backlash against anti-terrorist policies are becoming ever more significant on the international stage. Constant media-coverage and public concern have characterised the debate over the last ten years.This book is a fair and objective..

Simplifying a complex subject and removing the intimidation of using statistics, The Tactical Guide to Six Sigma Implementation takes readers through the five phases of the Six Sigma methodology—Define-Measure-Analyze-Improve-Control (DMAIC). In ten clearly written and easy-to-understand chapters, r..

This step-by-step guide lays out the principles, tools, and techniques that have proven effective in leading and managing the people side of process improvement. It demystifies the complexity of organizational change with easy-to-understand explanations, intuitive graphics, and real-world examples. ..

Total Productivity Management (TPmgt)..