Management of IT

Focusing on the critical role IT plays in organizational development, the book shows how to employ action learning to improve the competitiveness of an organization...

This handbook provides financial and technology management professionals with a unique and invaluable guide to the cutting edge technology and hot trends in the insurance industry. It is a complete technology reference, with over 100 illustrations present, and provides a guide to products and resour..

This book provides an Integrated IT Performance Management Framework (IPMF-IT)™ that integrates strategic, IT operational, and performance management components based on a results-driven performance measurement and accountability framework. Using a model-centric approach, it demonstrates the applica..

The rise of the Internet as the first choice for retail shoppers presents new challenges for retailers and suppliers. This book details how information technology evolved to play such a role in retail supply chain networks, how this has impacted supply chain networks, and how this has changed servic..

IS Management Handbook, Eighth Edition details how IT professionals can align people, information and technology with the strategic goals of an organization. The handbook provides the technical and business insight from dozens of leading names from the technology sector, with a major focus on maxim..

Ideal for project, IT, and systems development managers, this book details the skills, knowledge, and attributes needed to bringing about large-scale change. It explains how to incorporate quality methods into the change management process and outlines a holistic approach for transformation manageme..

This publication gives detailed information on applying knowledge management (KM) practices, procedures and techniques to solve real world problems. The book addresses content management and search engine optimization, capturing and codifying tacit and explicit knowledge, KM in disaster preparedness..

A general introduction to KM and social networking in the public health arena, this book begins by delineating basic principles, components, and methodologies as well as trends and key issues in public health. It includes ten case studies illustrating applications of KM and social networking in publ..

A general introduction to KM and social networking in the public health arena, this book begins by delineating basic principles, components, and methodologies as well as trends and key issues in public health. It includes ten case studies illustrating applications of KM and social networking in publ..

Delineating the strategic use of the information intelligence processes -- business intelligence, content management, and knowledge management - this book explores every facet of these three subjects. The information provided enables readers to understand these sophisticated business concepts within..

Covering the emerging field of knowledge service engineering, this groundbreaking handbook outlines how to acquire and utilize knowledge in the twenty-first century. Drawn on the expertise of the founding faculty member of the world’s first university knowledge engineering service department, this b..

Leading and Managing Innovation..