Communication Technology

This text covers the planning, design and implementation of hybrid fiber-optic coaxial (HFC) broadband networks. It explains how to build an enterprise-wide multi-channel, bi-directional video, and data network that will be able to connect with the outside world using standard ATM and SONET...

Hybrid Fiber-Optic Coaxial Networks..

This book presents the most current research on the growth, practice, evaluation and scope of Internet-delivered therapeutic services...

Math Toolkit for Real-Time Programming..

This text gives examples of how companies can leverage call centre technology to serve their unique needs, and how at the same time they can create a positive experience for customers. Solutions from leading call centres are provided for the problems behind basic call centre functions...

Delivers insight and understanding about network technology to managers and executives trying to get up to speed with the complex challenges of designing, constructing, maintaining, upgrading, and managing the network. This book explores protocols, hardware and software components, and the jargon of..

Policies and Procedures for Data Security..

Predictive Dialing Fundamentals..

This title explains how predictive dialers work, and how to get the maximum nenefit form them in automating telemarketing, customer service and collection calls...

Explaining how to use the printer adapter to make the PC a tool for developing microprocessor applications, this text shows how to build a complete data acquisition system. Applications such as recording weather parameters and posting them to the World Wide Web are illustrated...

Programming the Parallel Port..

This work demonstrates how Lotus Notes/Domino can be used to deliver groupware applications through intranets, extranets and the Internet. It contains a reusable and customisable workflow application, with annotated source code created in the latest version of Notes...